How do I get a refund via PayPal?
You must first raise a dispute via PayPal (please see How do I raise a PayPal payment dispute?).
Orders will be refunded automatically via PayPal if the dispute is upheld. Any correspondence regarding the dispute will be communicated via PayPal.
Refunds will only be issued via PayPal and no other means.
PayPal will issue refunds within 24-72 hours.