How do I activate my Chip & PIN card?

  1. Create an account or log in, then select "Card Activation" from the drop-down menu which appears under your name.
  2. Click on “Add New Card” and fill in the last 8 digits of your card details in the fields provided. The first 8 digits of the card are pre-populated.
  3. If you have already completed ID verification and it has not expired, you will now receive an SMS with a PIN code (you can check your ID verification expiry on the Card Activation page)
  4. If this is your first Chip & PIN Gift Card, you will be directed to our ID verification process. You will need a passport or drivers licence to hand to complete this step.
  5. Once your ID verification submission is completed and accepted, only then will your card be activated and you will receive your PIN via text message.

The following short instructional video will explain how to activate your Chip & PIN Gift Card:

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