Why have fees been deducted from my Gift card?

We want you to enjoy spending your gift card and to treat yourself to something soon.  It’s best to spend your gift card within the first 18 months. After that a nominal operational and processing charge of £0.90 commences monthly.

The charges that were deducted from your card are known as the Inactive Balance Charge.  This charge is part of our terms and conditions, and is communicated on your Gift Card.

The 'Valid Thru' on the front of your card relates to longevity of the plastic of the card and is for use when purchasing online.

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