This likely means the transaction has been refused by your bank; some of the common reasons for decline are incorrect details entered, insufficient funds, location or fraud suspected due to unusual activity.
We would suggest you retry by manually entering your details (avoid using autofill options) and, if you are still receiving an error message, try contacting your card provider for more information.
This website is operated by The Gift Voucher Shop Limited a company incorporated in England and Wales under company number 04286835, having its registered office at Westside, London Road, Hemel Hempstead, Hertfordshire, HP3 9TD and is part of the Blackhawk Network Group. Our registered VAT number is GB845 8882 69. The One4all and One4all Favourites Gift Card is issued by GVS Prepaid Limited*. GVS Prepaid Limited is a company incorporated in England and Wales under company number 09193070, having its registered office at Westside, London Road, Hemel Hempstead, Hertfordshire, HP3 9TD and is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (register reference 900230) for the issuing of electronic money and the provision of payment services. GVS Prepaid Limited is part of the Blackhawk Network Group.
*Excluding the Restaurant Favourites Gift Card which is managed by GVS Prepaid Limited.