Why do I have to confirm my payment?

In line with new regulations, you might start to see a few extra checks when you shop online. This is to confirm it's really you using your card.  When we need to carry out these checks, you'll see a pop-up screen at the checkout.

To confirm your payments, choose from one of the following:
  • The quickest and easiest way is using the One4all app - confirming it's you takes just a few taps.  If you're not already an app user you can download the One4all app from the Apple app store or Google Play store
  • Text message - we'll send a code to your mobile. 
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